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Computing Systems & Architecture Unit

Services Provided

Computing Systems & Architecture is responsible for the design, architecture and operations of all Corporate and Collaborative computing systems.

Our responsibilities include:

  • Capacity planning, selection, management and provision of computing infrastructure including hardware and software and maintenance of hardware and software, services;

  • Maintenance, development and documentation of all systems software including the operating systems, editors, file handling routines, language compilers and accounting functions on all computers for which ITR is responsible;

  • Systems security and AUScert membership and response;

  • Management of machine room operations including operation of the computers, provision of computing resources, backup, security, disaster recovery and continuity control;

  • http://cms.jcu.edu.au/libcomp/az/JCUPRD_018257Electronic Mail, Calendaring and Directory services;

  • Identity Management and computer account administration and maintenance;

  • http://cms.jcu.edu.au/libcomp/az/JCUPRD_045048NetAccess and Internet Accounting;

  • Electronic News and Newsgroup maintenance;

  • http://cms.jcu.edu.au/libcomp/az/JCUPRD_034374Anti-Virus detection;

  • Advice, management and day to day service for hardware in support of general computing, high performance computing, web, courseware and library servers;

  • Database installations, operation and service support;

  • Server Virtualisation and support;

  • Online Learning and Support

  • Specialist IT support to all areas of the JCU Community for any technical and operational matters.